Delivery Policy

All your purchases will be wrapped in acid free tissue paper, enlcosed with a little Memento gift tag. For our online sales, delivery is free for all UK orders over £50 or if items are purchased on the basis of collection in person from our shop in Portrush. For orders under £50 in Northern Ireland and UK we charge a flat rate delivery cost of £2.95 per order.

United Kingdom and N. Ireland £2.95 per delivery address (Free standard delivery when you spend £50 or more)
Republic of Ireland £4.95 per delivery address
Europe (EU) £7.95 per delivery address
Other International Destinations Please contact for quote


If your goods fail to arrive within 10 working days please contact us via telephone 028 7082 1416 or email us at

As part of our shop policy to reduce waste we do aim to re-use as much packaging as possible  - this means that whilst your parcel may arrive in a box that looks a little worn or used it will still have been carefully wrapped by us. If you require your parcel to be delivered in a new box please contact us.

Where appropriate we use bio-degradable packing chips and re-cycle other filling materials, such as bubble wrap, that have been used during the delivery of the products from our suppliers.

We  take all reasonable care to ensure that the product images and descriptions are as accurate as possible however, due to the photographic process and the calibration and settings of individual computer screens, we cannot guarantee an exact match to the product as displayed on your screen.

Unfortunately, we shall not be liable for any delay in delivery of the goods however caused. If we fail to deliver the goods (or any part of) for any reason other than any cause beyond our reasonable control or your fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods.

Thank you for visiting Memento Online






Online Shop

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